JCC: don’t forget you’ve changed your PIN

A JCC representative yesterday rubbished reports that members of the public were facing problems with their new microchip credit cards.

According to media reports, Marfin-Laiki Bank had received an influx of complaints by holders of the new cards.

Problems were said to have appeared among cardholders who opted to change the Personal Identification Number (PIN) provided by the bank with a personal one of their choice.

But JCC General Manager Takis Fekkas said the problem was mainly due to cardholders forgetting which PIN to use.

“All the complaints that I am aware of regard people who changed their PIN and then forgot it when they needed to use their card,” Fekkas told the Mail.

“We get at least five or six such cases a day,” he said, adding that the changeover to microchips, or chip-and-PIN cards, was something that all countries faced a few teething problems with.

However, he urged any member of public who may be facing other problems with their cards to contact JCC, who are more than willing to help.

The Cyprus Mail is the only English-language daily newspaper published in Cyprus. It was established in 1945 and today, with its popular and widely-read website, the Cyprus Mail is among the most trusted news sites in Cyprus. The newspaper is not affiliated with any political parties and has always striven to maintain its independence. Over the past 70-plus years, the Cyprus Mail, with a small dedicated team, has covered momentous events in Cyprus’ modern history, chronicling the last gasps of British colonial rule, Cyprus’ truncated independence, the coup and Turkish invasion, and the decades of negotiations to stitch the divided island back together, plus a myriad of scandals, murders, and human interests stories that capture the island and its -people. Observers describe it as politically conservative.