CYPRUS Airways yesterday launched its new interactive website allowing passengers to book and pay for their flights online anywhere in the world.
Speaking at a news conference yesterday, CY Chairman Haris Loizides said the new site would provide customers with extensive functionality and services.
“We have launched a completely new website, which makes it easier for customers to check fares, flight availability and flight status, view their SunMiles frequent flyer account information and for the first time, book and purchase tickets online,” Loizides said.
“Customers are now able to navigate the entire site quickly and conduct their business online 24 hours a day, 365 days a year.
Loizides said CY were using technology in an effort to deliver a superior service to CY customers.
“We will continue to seek innovation and utilise technology in conjunction with improved business processes to maintain constant service and product improvement,” he added.
The cyprusairways.com site was designed as a one-stop customer access channel, giving customers the ability to carry out online bookings. It also provides SunMiles Frequent Flyer Programme account information, and offers “real-time” arrival and departure information, as well as baggage tracing.
“The new web site offers online booking capabilities, initially to customers flying out of Cyprus and will soon be expanded to offer these capabilities across the entire Cyprus Airways network,” Loizides said.
“It also offers in-flight duty free shopping information and entertainment listings, as well as a number of other useful services for the traveller.”
From the new website customers will also be able to book hotel tickets and check the weather at their destination, as well as visit other CY companies such as Eurocypria and Cyprair tours.
Loizides also announced CY’s new toll-free call centre operating from 8am-8pm.
“The call centre now covers all of Cyprus at a toll-free number and is staffed with trained personnel. With the help of technology, we are able to offer high quality service in short period of time,” he said.
For more information on CY’s new services visit the site at www.cyprusairways.com or dial the call centre at tel: 8000-0008.
The Cyprus Mail is the only English-language daily newspaper published in Cyprus. It was established in 1945 and today, with its popular and widely-read website, the Cyprus Mail is among the most trusted news sites in Cyprus. The newspaper is not affiliated with any political parties and has always striven to maintain its independence. Over the past 70-plus years, the Cyprus Mail, with a small dedicated team, has covered momentous events in Cyprus’ modern history, chronicling the last gasps of British colonial rule, Cyprus’ truncated independence, the coup and Turkish invasion, and the decades of negotiations to stitch the divided island back together, plus a myriad of scandals, murders, and human interests stories that capture the island and its -people. Observers describe it as politically conservative.
