EAC: Electricity bill overcharging will be rectified

The electricity authority (EAC) on Monday reassured consumers that it would rectify the overcharging in some bills caused by a software technical problem.

The EAC’s spokesperson Christina Pavlidou told state broadcaster CyBC that the problem was observed in a small number of bills and was because the software system charged the consumers by estimation and not by the exact consumption.

Pavlidou urged consumers who feel they were charged more than they expected to call 1818 and ask for a review of their bill.

Where consumers have already paid their bills, their next bill will be adjusted accordingly.

 

The Cyprus Mail is the only English-language daily newspaper published in Cyprus. It was established in 1945 and today, with its popular and widely-read website, the Cyprus Mail is among the most trusted news sites in Cyprus. The newspaper is not affiliated with any political parties and has always striven to maintain its independence. Over the past 70-plus years, the Cyprus Mail, with a small dedicated team, has covered momentous events in Cyprus’ modern history, chronicling the last gasps of British colonial rule, Cyprus’ truncated independence, the coup and Turkish invasion, and the decades of negotiations to stitch the divided island back together, plus a myriad of scandals, murders, and human interests stories that capture the island and its -people. Observers describe it as politically conservative.