High Commission sets up passport and visa hotline

THE BRITISH High Commission has teamed up with a Cypriot company to handle routine passport and visa enquiries and the registration of UK nationals resident in Cyprus.

The Consular Services hotline, 09977677 will be manned by the operators of Evresis Call Centre Ltd based in Latsia. The e-Centre is a purpose built facility with up to 36 bilingual operators who will respond to incoming calls from 7.30am to 6pm seven days a week, including on public holidays.

British High Commissioner Edward Clay said: “We want to offer the best possible service to all who use the High Commission. This partnership will mean speedier answers for the public while our staff will be able to devote more time to handling complex consular issues and processing passports and visas more rapidly.”

The new hotline will begin operation tomorrow. Calls will be charged at the rate of 30 cents per minute.